Mental Health Services


Lifeline Telephone Service


Lifeline's 24 hour telephone crisis support service is available to anyone needing emotional support. Lifeline is a confidential service staffed by trained volunteers.


Call 13 11 14 From anywhere in Australia 24 hours a day


Lifeline also provides online information about mental health issues and an online directory of mental health services on their website at www.lifeline.org.au


Lifeline Self Help Tools

https://www.lifeline.org.au - Mental Health Resource Centre

Lifeline Mental Health Resource Centre provides self-help information and tool kits about a range of mental health issues, including stress.


Lifeline Service Finder

https://www.lifeline.org.au - service finder

Lifeline Service Finder is an an online directory of free and low cost health and community services across Australia. Also available as an iPhone app.


Beyond Blue National Depression Initiative


Beyond Blue is a national government-funded depression initiative which provides information about depression, programs for schools and workplaces and information about mental health services


BeyondBlue also provides a telephone & email support & information service at 1300 22 4636 & infoline@beyondblue.org.au


Beyond Blue Infoline

www.beyondblue.org.au - Get help

Beyond Blue Infoline is a telephone and email service which provides information on depression, anxiety and related disorders, available treatments and referrals to relevant services.


Phone: 1300 22 4636 for the cost of a local call from anywhere in Australia;

Email: infoline@beyondblue.org.au


Beyond Blue Medical or Allied Health Practitioner search

www.beyondblue.org.au - Practioner search

Beyond Blue Medical or Allied Health Practitioner search is a national listing of health practitioners with expertise in the treatment of depression and anxiety, including pysychologists and other counsellors.


The Black Dog Institute


The Black Dog Institute is a not-for-profit, educational, research, clinical and community-oriented facility offering specialist expertise in depression and bipolar disorder. The website provides information about depression and mental health in general, as well as a Workplace Wellbeing questionnaire.



Health Services


Better Health Channel


Better Health Channel (funded by the Victorian Government) is a health and medical information website that provides information to help people stay healthy or understand and manage their health and medical conditions. Funded by the State Government of Victoria & free of advertising and other commercial content.


The website provides clear and comprehensive information about health conditions, tests and treatments and about healthy living topics such as fitness, nutrition and work. Regularly voted the number one health and medical information website in Australia.


Health Insite


Health Insite is a Government funded online health information service providing information on a range of health and wellbeing topics.


ABC Health & Wellbeing (Australian Broadcasting Corporation)


ABC Health & Wellbeing (Australian Broadcasting Corporation) offers information and current news articles about a broad range of health and wellbeing topics.


13 HEALTH Telephone Health Service


13 HEALTH offers health advice from a registered nurse over the phone 24 hours a day, 7 days a week. The nurse can assess your health problem and recommend where to seek treatment if necessary. Can also provide information about health services in your area. Queensland only.


13 43 25 84 For the cost of a local call, Queensland only. Mobile charges may be higher.



Government Health Services


Queensland Health


The Queensland Health (Queensland Government Department of Health) website provides information about government health services across Queensland.



Alcohol & Drug Services


Alcoholics Anonymous


Alcoholics Anonymous (AA) is an informal society of recovering alcoholics. The only requirement for membership is the desire to stop drinking. Member's anonymity is protected. There are 1800 regular AA meetings held across Australia. The national website provides a searchable directory of AA meetings across Australia.


Alcoholics Anonymous Telephone Helplines

www.aa.org.au - helpline

Alcoholics Anonymous (AA) telephone helplines provide information and support over the phone. AA doesn't employ professional counsellors or psychologists. When you phone an AA helpline you will be talking to an AA member, a volunteer who is an alcoholic and is using the AA program to recover and stay sober. See the website for your local telephone helpline number or phone 1300 22 22 22 to be transferred to your nearest local AA office (for the cost of a local call from a landline).


Al-Anon Family Groups Australia


Al-Anon is an informal support network of support groups for people who have family members or friends who have problems with alcohol or drug dependency. The website provides information about Al-Anon and a searchable directory of meetings across Australia.



Employee Assistance Programs


Queensland Dept of Education & Training Employee Assistance Program


The Queensland Department of Education and Training provides free, short-term, confidential counselling services for both staff and immediate family members through an external Employee Assistance Program (EAP) provider. The EAP also offers a free confidential manager support service for all DET staff with supervisory responsibilities.



Work Safety Authorities


Worksafe Queensland


The website for Queensland's safety and compensation services represents a strategic partnership between the Office of Industrial Relations (OIR) and WorkCover Queensland.


OIR includes Workplace Health and Safety Queensland, the Electrical Safety Office, and the Workers' Compensation Regulator (formerly Q-COMP). WorkCover Queensland is an independent government owned statutory body. Both organisations report to Queensland's Minister for Employment and Industrial Relations. To make it easier for Queenslanders to get information about safety and workers' compensation issues, they combined their websites and now provide a single contact point.